Frequently Asked Questions
Frequently Asked Questions
Where do you ship?
We currently ship only within the United States.
Is shipping free?
Yes. We offer FREE shipping on all orders with no minimum purchase required.
How long does order processing take?
Orders are processed within 2 business days.
How long does delivery take?
After processing, delivery typically takes 5–8 business days.
How can I track my order?
Once your order has been shipped, we will email your tracking number as soon as we receive it from the shipping carrier.
What payment methods do you accept?
We accept major credit cards and other secure payment methods available during checkout.
Can I return my order?
Yes. We offer a 30-day return policy for eligible items.
How long does it take to receive my refund?
Approved refunds are processed within 3–5 business days after your returned item has been received and inspected.
How do I contact customer support?
Email us at support@maxlawngarden.com or call +1 (281) 599-8572 during business hours.