Return & Refund Policy
Return & Refund Policy
At Max Lawn & Garden, customer satisfaction is our priority.
30-Day Returns
You may return eligible items within 30 days of receiving your order.
Returned products must be:
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Unused
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In their original packaging
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In the same condition as received
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Include all original accessories and documentation
Non-Returnable Items
Certain items may not be eligible for return, including:
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Used products
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Damaged items caused by customer misuse
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Clearance or final sale items (if applicable)
Refund Process
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be issued to your original payment method within 3–5 business days.
Processing times may vary depending on your financial institution.
Return Shipping
If the return is due to our error (wrong or defective item), we will cover the return shipping costs.
For all other eligible returns, customers may be responsible for return shipping unless otherwise stated.
Contact
For return requests, please contact:
Email: support@maxlawngarden.com
Phone: +1 (281) 599-8572